Privacy Policy

We collect the following types of information:

• Account information: email address, username, hashed password, and date of birth (used for age verification only)
• Usage data: conversation history (stored to enable memory and personalization features), interaction timestamps, and session metadata
• Payment information: transaction records (we do not store full card details — all payment processing is handled by CCBill)
• Technical data: IP address, browser type, and device information for security and fraud prevention

• To provide and improve the service, including AI personalization
• To process payments and manage your subscription
• To enforce our Terms of Service and comply with legal obligations
• To communicate with you about your account or service updates
• To detect and prevent fraud, abuse, and unauthorized access

We do not sell your personal information to third parties for marketing purposes.

We share information with the following trusted partners to operate our service:

• CCBill (payment processing): Handles all billing and subscription management. CCBill is PCI-DSS compliant. See CCBill Privacy Policy.
• AI inference provider: Conversation messages are processed by our AI provider for response generation. Their data handling is governed by their applicable privacy policy.
• Replicate (media generation): Image and video generation prompts are sent to Replicate for processing. See Replicate Privacy Policy.
• Weaviate (vector database): Anonymized conversation embeddings are stored for memory/personalization. See Weaviate Privacy Policy.

If you are located in the European Economic Area, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your account and associated data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests

To exercise these rights, contact us at privacy@rileetalk.com. We will respond within 30 days.

We retain your account data for as long as your account is active. Conversation history is retained to power memory features; you may delete individual conversations or your entire history from Settings. Upon account deletion, all personal data is removed within 30 days, except where retention is required by law.

We use essential cookies to maintain your session and authentication state. We do not use third-party advertising cookies. You can disable cookies in your browser settings, though this may affect your ability to log in.

We employ industry-standard security measures including encrypted connections (TLS), bcrypt password hashing, and rate limiting. However, no system is completely secure, and we cannot guarantee absolute security of your data.

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the platform. Continued use of the service after changes constitutes acceptance of the updated policy.

For privacy inquiries: privacy@rileetalk.com